FAQs - Auto Glass Legend
General Service Areas
What is your area of service?
We proudly serve the following areas in Ontario:
Mississauga, Vaughan, Etobicoke, Georgetown, Acton, Halton Hills, Milton, Oakville, Burlington, Hamilton, Stoney Creek, Grimsby, St. Catharines, Smithville, Binbrook, Mount Hope, Dundas, Ancaster, Puslinch, Cambridge, Guelph.
Visit our Service Areas Page for detailed coverage or contact us to check availability.
Window Replacement
How long does it take to replace a side or rear window?
Most replacements take around 1-2 hours, depending on the complexity of the vehicle and the type of window.
Is it safe to drive with a cracked side or rear window?
No, driving with a cracked or damaged window compromises the structural integrity of your vehicle and can increase the risk of injury in the event of an accident.
Does my insurance cover window replacement?
In many cases, comprehensive insurance policies cover the cost of window replacement. We handle insurance claims on your behalf, making the process easier.
Can you replace tinted windows?
Yes, we replace both standard and tinted windows, ensuring that the new glass matches the tint level of the remaining windows for a seamless look.
What type of glass do you use for window replacements?
We use OEM-equivalent glass that meets or exceeds manufacturer specifications for durability, safety, and performance.
Sunroof Repair
Do you service all types of sunroofs?
Yes, Auto Glass Legend services a wide range of sunroofs, including standard sliding, panoramic, and tilt-and-slide sunroofs. We handle manual and electric sunroof issues such as alignment problems, malfunctioning motors, broken glass, and sealing issues.
How long does a typical sunroof repair take?
Minor repairs like seal leaks or motor recalibrations can take 1-2 hours, while complex repairs like track or glass replacements may take up to half a day. We aim to complete most repairs within the same day.
Are sunroof repairs covered by car insurance?
Many insurance policies cover sunroof repairs, especially if the damage is from an accident or environmental factors. Our team assists with the claims process and direct billing to insurers. Check with your provider for specifics on your coverage.
Windshield Replacement
What is a free deductible windshield replacement?
For eligible clients, Auto Glass Legend waives up to 100% of the deductible, making it easier for you to get the repairs or replacements you need without out-of-pocket expenses.
How do I know if my insurance covers a free deductible windshield replacement?
Check your comprehensive insurance policy or contact your provider directly. Auto Glass Legend works with most major insurers and can help determine if you’re eligible.
How long does a windshield replacement take?
Most windshield replacements can be completed in about an hour. Our mobile technicians offer same-day replacements at your location for maximum convenience.
Can I get a free deductible windshield replacement if I don’t have insurance?
Unfortunately, the free deductible option is only available for those with comprehensive insurance. However, Auto Glass Legend offers competitive pricing for uninsured customers.
OEM Windshield Information
Why are OEM windshields more expensive than aftermarket glass?
OEM windshields are manufactured to the exact specifications of the original equipment, ensuring perfect fit and integration with advanced safety features like ADAS (Advanced Driver Assistance Systems). This precision and quality control come at a higher cost but offer superior safety and durability.
Can dealerships offer OEM windshield replacements at competitive prices?
Yes, by partnering with suppliers and taking advantage of bulk purchasing discounts, dealerships can reduce the cost of OEM replacements. Offering financing options also makes OEM replacements more accessible to customers.
How does using OEM windshields affect vehicle warranties?
Many vehicle warranties require the use of OEM parts to maintain coverage. Using aftermarket glass could void the warranty, so dealerships that offer OEM replacements ensure customers retain warranty protection.
Are OEM windshields necessary for all vehicles?
OEM windshields are highly recommended for vehicles with advanced features like ADAS or for luxury vehicles. However, some customers may opt for aftermarket glass if cost is a major concern.
Insurance Coverage and Free Deductible
What areas does Auto Glass Legend serve for free deductible windshield replacements?
We serve a wide range of locations in Ontario, including Mississauga, Vaughan, Oakville, Burlington, and Hamilton. Visit our Service Areas Page or contact us to confirm service availability.
Warranty Information
Do you offer a warranty on your replacements?
Yes, Auto Glass Legend provides a lifetime warranty on labor for all our repair and replacement services.
What about parts? Are there any manufacturer warranties?
Yes, our parts come with a one-year manufacturer warranty, ensuring you get the highest quality and peace of mind.